IT Support

Many IT support organisation focus on computer systems and not the business or the people using them, we take a different approach and work with you to ensure that you get the support required to keep your business running should an issue ever occur.

Ongoing IT support is key to ensuring that your business remains fully operational and that you IT systems do limit or impact your business.

Approaching IT Support as a business issue ensures that we focus on keeping you business operational, this means your sales people selling, your support staff supporting your clients and your finance team ensuring that billing and cash collections run on time.

We work with you to build and implement an IT Support plan that meets your business requirements and budget through a flexible approach, resulting in a cost effective IT Support Service, with the flexibility that you need.

What we offer

Understanding that every client has different needs and levels of support we offer three options for a client to choose from or to mix and match as required.

• Clients with IT knowledge within their business need some Flexible Support to cover peak times, holiday cover, specialist server based application or those tricky issues that arise when something new is being implemented.
• Client with well established and stable IT environment within their business need Pay As You Go Support to deal with ad hoc information advice and guidance.
• Client that have no in house IT knowledge need a Fixed Price Support option to cover all eventualities.

Irrespective of the service that a client selects we ensure that they receive the response and support that they need for their business to run smoothly.

Flexible Support.

Based upon the majority of a client IT issues being resolved in house offers a low monthly fee to cover unlimited support on designated applications or systems such as Email, Database or CRM as examples.

Pay As you Go Support.

Pay As You Go Support is exactly that, pay an agreed hourly rate  as and when you require assistance a truly innovative way of obtaining IT support as and when you need it with no overheads or long term financial commitments..

Fixed Price Support.

Offers clients a Full Outsourced IT Support Service, a fixed fee gives unlimited access to support services for an organisations complete IT environment.

Contact Information

Telephone 0118 973 2661

Postal address

46 Kingsley Road, Eversley, Hampshire, RG27 0NA

Electronic mail

General Information: info@rsrbusinessconsultancy.co.uk
Webmaster: info@rsrbusinessconsultancy.co.uk

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